After I wrote my post yesterday morning, I started thinking about the dishwasher saga, and the fact that I paid a lot of money and wasn't getting what I had paid for, and no one seemed at all interested now that they had my money, and even threats of legal action weren't helping, and people...I got mad.
So I did it.
I packed up a load of dirty dishes in a cardboard carton and drove to the showroom. I made a brief effort at containing my righteous anger, but when the store manager attempted to tell me that his service department wasn't responsible for my problem in the first place (even though I've been dealing with them for six weeks), because my dishwasher was no longer covered under the original warranty, and I needed to call the extended warranty people...well. I unloaded a whole heap of crazy pissed off bitch all over the place. Several people ducked under desks and I'm pretty sure at least one of them pushed the panic button. When my head swiveled 360 degrees and flames shot out my nostrils, the manager got on the phone. I overheard his end of the conversation. I took careful note to make sure it didn't involve words like "hostage" and "insane" and "police". It did involve statements like "in my store right now" and "not at all happy" and "I really don't think that's going to go over well at all".
The end result is I'm getting a brand new dishwasher, installed, at no cost. With a brand new warranty and a brand new extended warranty, also at no cost.
And I got out of there before the police showed up.
Score one for my inner bitch.