tag:blogger.com,1999:blog-2443300355315157565.post1935899513095000661..comments2024-01-28T12:45:37.733-08:00Comments on Yarnhog: The Joys of Modern BankingYarnhoghttp://www.blogger.com/profile/06625926254864861603noreply@blogger.comBlogger19125tag:blogger.com,1999:blog-2443300355315157565.post-60538979948316638042009-03-17T05:29:00.000-07:002009-03-17T05:29:00.000-07:00I hate it when you call customer service and get s...I hate it when you call customer service and get someone in India!!! All the customer service calls for anything computer related for me or my husband go to India and it makes an already hard conversation harder when someone in India is trying to walk you through your computer problems!! Hope you get your money :)At Home Mommy Knitshttps://www.blogger.com/profile/06982319812716891289noreply@blogger.comtag:blogger.com,1999:blog-2443300355315157565.post-24781307171016549312009-03-16T18:52:00.000-07:002009-03-16T18:52:00.000-07:00Been there, done that too. I get annoyed just hear...Been there, done that too. I get annoyed just hearing that accent. Our problem was with a computer part and then they always claim to be good with that. Good luck. Oh, just wait for more checks, that might be your best bet. You know they'll send you more. Eventually.Angelikahttps://www.blogger.com/profile/06257332993382613744noreply@blogger.comtag:blogger.com,1999:blog-2443300355315157565.post-2936817347821031752009-03-16T10:40:00.000-07:002009-03-16T10:40:00.000-07:00It's enough to make you want to pull your hair out...It's enough to make you want to pull your hair out. How frustrating for you. By the time you ge thtis straightened out the next batch of checks will arrive in the mail.Kimhttps://www.blogger.com/profile/00256149382126377346noreply@blogger.comtag:blogger.com,1999:blog-2443300355315157565.post-84561930430128608102009-03-16T09:07:00.000-07:002009-03-16T09:07:00.000-07:00Awww...sorry to hear about your frustration, altho...Awww...sorry to hear about your frustration, although I must admit you write dialogue so well, you should consider writing stories. :-) I was once put on hold for an hour and I was patient enough (read: bored) to stay on for that long. They finally got back to me and still couldn't answer my question. <BR/><BR/>Good luck with the transfer. Hopefully, it'll work itself out in the end. <BR/><BR/>P.S. One of the reasons I am so drawn to Backward Cabled Pullover is that it's really similar to Opulent Raglan. I kept messing up until I realized that the "frontward" version is basically the exact same concept as Opulent Raglan. You should make one. It'll look fabulous on you. :-)crochetgurlhttps://www.blogger.com/profile/04818606395024399106noreply@blogger.comtag:blogger.com,1999:blog-2443300355315157565.post-73838509775207373502009-03-16T08:23:00.000-07:002009-03-16T08:23:00.000-07:00If you have any more problems, call customer servi...If you have any more problems, call customer service and immediately ask for a supervisor. I find this is usually the best approach. It lets them know you are already an unhappy customer and you often get someone who's English is quite a bit more clear.<BR/><BR/>Good luck!5elementknitrhttps://www.blogger.com/profile/08595545440993534260noreply@blogger.comtag:blogger.com,1999:blog-2443300355315157565.post-66929055312895487922009-03-15T14:12:00.000-07:002009-03-15T14:12:00.000-07:00This is why I usually end up living with things th...This is why I usually end up living with things that don't quite work right on my computer. Just to avoid the headache.<BR/><BR/>I understand they are struggling just as much as we are but its incredibly frustrating. Especially when I keep reading stories about more tent cities being set up across the United States.<BR/><BR/>I bet those people would be happy to handle customer service phone calls so they don't have to sleep outside anymore.Fibra Artystahttps://www.blogger.com/profile/15121605078535663853noreply@blogger.comtag:blogger.com,1999:blog-2443300355315157565.post-19884150722600634992009-03-14T16:28:00.000-07:002009-03-14T16:28:00.000-07:00I truly enjoy your blog. After reading this story ...I truly enjoy your blog. After reading this story I felt compelled to comment. I, too, get extremely annoyed of the outsourcing of customer service jobs related to banking and computer tech service. Did you know that Jack in the Box outsources their drive-thru order service? Yup, drive up, order, drive to the window and it's a complete different person with an obvious different accent. CRAZY.<BR/>Good luck with the transfer. Let us know what happens. I'm dying to find out. :-)caknitterhttps://www.blogger.com/profile/05330025823620584812noreply@blogger.comtag:blogger.com,1999:blog-2443300355315157565.post-62628292384518458132009-03-14T16:22:00.000-07:002009-03-14T16:22:00.000-07:00UGH! I've had several similar conversations with B...UGH! I've had several similar conversations with Bell Telephone like that.... which is why I know get my phone through the internet! I feel for you and hope it works out (but I can't say I'm optimistic)Wanderingcatstudiohttps://www.blogger.com/profile/11459444703722115118noreply@blogger.comtag:blogger.com,1999:blog-2443300355315157565.post-35081766319758339332009-03-14T09:48:00.000-07:002009-03-14T09:48:00.000-07:00My CPA firm has a workforce of several thousand in...My CPA firm has a workforce of several thousand in India, busily prepping tax returns and doing audit ticking-and-tying, and who knows what other tasks that used to be performed by CPAs here in the US. Our call center -- sort of like customer service but for employees -- is there, too, so whenever my computer burps I have to talk to your Sam's cousin. The worst part, though, is when I have to talk to one of the accountants there with an impenetrable accent about wtf s/he did on the tax return s/he prepped for me, and why s/he thinks it unnecessary for the balance sheet to actually balance.<BR/><BR/>Sheesh.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2443300355315157565.post-92179413672332433112009-03-14T09:03:00.000-07:002009-03-14T09:03:00.000-07:00I hope that you get your transfer. Sounds like mor...I hope that you get your transfer. Sounds like more of a headache than it had to be!Montreal Mamahttps://www.blogger.com/profile/02103033161117912806noreply@blogger.comtag:blogger.com,1999:blog-2443300355315157565.post-54130887277752914572009-03-14T08:15:00.000-07:002009-03-14T08:15:00.000-07:00Wouldn't it be wonderful to get the 'guys' respons...Wouldn't it be wonderful to get the 'guys' responsible for outsourcing and OUTSOURCE them! My husband's employer has been slowly outsourcing pieces of the company over the last 3 years. What used to be a workforce of 200 in the Philippines in '07 is now a workforce of 7,000! We've had the pleasure of dealing w/customer service for our phone lines (yes, it's the Tel Co) and it's hopeless. And now, just this week, husband learned that his department will be outsourced to India within the next 6 months. That's a hit to over 400 Canadian families. The heads of these companies don't give a rat's *ss about the effect to the country's economy and some of the company's are probably on the receiving end of government bail-outs. It's disgusting and shameful! <BR/>(sorry, that's my vent for the day)Maureenhttps://www.blogger.com/profile/00006619734875732631noreply@blogger.comtag:blogger.com,1999:blog-2443300355315157565.post-46550980280557595112009-03-14T08:02:00.000-07:002009-03-14T08:02:00.000-07:00That is insane.That is insane.ktb38https://www.blogger.com/profile/06840003793354134504noreply@blogger.comtag:blogger.com,1999:blog-2443300355315157565.post-33596758210981962082009-03-14T07:20:00.000-07:002009-03-14T07:20:00.000-07:00this explains why I avoid the telephone at all cos...this explains why I avoid the telephone at all costs.<BR/><BR/>Mr. Sophanne sounds scarier and gianter- I think he makes them nervous.sophannehttps://www.blogger.com/profile/07571217197138831872noreply@blogger.comtag:blogger.com,1999:blog-2443300355315157565.post-38081000974401987912009-03-14T06:47:00.000-07:002009-03-14T06:47:00.000-07:00That is one down side to walking laps in the mall....That is one down side to walking laps in the mall. There are several stores all situated in the same part of the mall that are currently vacant. No, that's not quite right. There are a two groups of vacant stores in different parts of the mall.<BR/><BR/>Word verification's "blecr". Somehow that just perfectly fits your conversations with "Sam".sheep#100https://www.blogger.com/profile/04207640881710412597noreply@blogger.comtag:blogger.com,1999:blog-2443300355315157565.post-79603975933750483902009-03-14T06:40:00.000-07:002009-03-14T06:40:00.000-07:00That is ridiculous.That is ridiculous.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2443300355315157565.post-63735640588637352242009-03-14T00:25:00.000-07:002009-03-14T00:25:00.000-07:00The lost art of customer service.As soon as I hear...The lost art of customer service.<BR/><BR/>As soon as I hear that accent, I realize the phone call is probably pointless. I once called a phone company to ask them to remove extra services that I had not ordered, and 10 days later I received a $200 phone in the mail with a bill. ??!<BR/><BR/>I know the situation is not the fault of the person from 'who knows where' just trying to make a living, but it is frustrating nonetheless.punkinhttps://www.blogger.com/profile/00484602864393297202noreply@blogger.comtag:blogger.com,1999:blog-2443300355315157565.post-62703925627995365272009-03-13T22:21:00.000-07:002009-03-13T22:21:00.000-07:00I truly admire your restraint in dealing with the ...I truly admire your restraint in dealing with the Sams. I had ISP troubles, and called to ask what what going on. "Paul" (and I'm sure that's his real name, 'cause you know everyone in India is named Paul) asked me where I was. I told him North Carolina.<BR/><BR/>"No problem," says Paul. "Let me see what's going on on the West Coast."<BR/><BR/>Me: "Um, why?"<BR/><BR/>Paul: "Well, because you say your service is not working."<BR/><BR/>Me: "Yeeeeeeaaaahh, but the last time I checked, North Carolina was on the EAST COAST, Paul."<BR/><BR/>Paul: "Really?"<BR/><BR/>Me: "Uh-huh."<BR/><BR/>Paul: "Oh. Then I will check there."<BR/><BR/>Me: "Good plan, Paul."<BR/><BR/>In all fairness, I don't know the geography of India - but then again, I'm not trying to solve problems for people in India!<BR/><BR/>Good luck with your banking! Sounds like you're gonna need it.knitwychhttps://www.blogger.com/profile/10568956616014771625noreply@blogger.comtag:blogger.com,1999:blog-2443300355315157565.post-44576489304826829472009-03-13T21:46:00.000-07:002009-03-13T21:46:00.000-07:00Ha! That is so funny! Last week I called to orde...Ha! That is so funny! Last week I called to order toner for work. Our rep in Alaska is gone so she gave me a Texas number. I got India. He took my order. I called back to add something and got Texas. That guy said it was impossible for the guy (I think it was Sam!) to take an order. Ha!!! Its been a week and I've seen nothing!<BR/><BR/>Good luck with your money transfer....hope it all works out.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2443300355315157565.post-23752746025227792682009-03-13T17:54:00.000-07:002009-03-13T17:54:00.000-07:00Um, can you tell me what bank this is so I can avo...Um, can you tell me what bank this is so I can avoid them? Also, are you sure you want to be giving these morons your routing number and account numbers?knitzalothttps://www.blogger.com/profile/09825501244898276393noreply@blogger.com